vc888 Terms and Conditions

1 Applicability and Consent

These Terms apply to all services on the vc888 platform, including sports betting, casino games, card games, fishing games and all other features. By creating an account on vc888, you are considered to have voluntarily accepted these Terms.

We reserve the right to modify these Terms at any time. Continued use of the platform after any changes will be taken as your acceptance of the updated Terms. We therefore recommend reviewing this page regularly.

• These Terms are written in Bengali and apply to players in Bangladesh.
• An internet connection and a valid account are required to use vc888 services.
• If you have any questions about the services or these Terms, please contact us at [email protected].

2 Account Registration

To register on vc888, you must provide accurate and complete information. Registering with false or misleading information is a violation of these Terms and may result in immediate account termination.

2.1 Registration Requirements

• Each individual may open only one account. Opening multiple accounts is strictly prohibited.
• The mobile number and email address you provide must belong to you personally.
• The name provided at registration must match the name on the payment method used.
• If multiple accounts are found from the same IP address or device, all associated accounts may be closed.

2.2 Login Security

It is your responsibility to keep your account login details (username and password) completely confidential. vc888 will not be held responsible for any loss resulting from sharing your login details with a third party. If you suspect unauthorised access to your account, contact us immediately.

3 Age Verification

vc888 is an adults-only platform. Only users aged 21 and above may participate. At the time of registration or at any later stage, we may request a government-issued identity document (national ID card, passport or driving licence) for age verification purposes.

Opening or operating an account on behalf of a minor is strictly prohibited. In the event of a breach of this prohibition, vc888 reserves the right to forfeit all deposits and winnings associated with the account in question.

4 Deposits and Withdrawals

vc888 supports the most widely used payment methods in Bangladesh. All financial transactions are secured through SSL encryption technology.

4.1 Accepted Payment Methods

• Mobile Banking: bKash, Nagad, Rocket, Upay
• Bank Transfer (all major commercial banks)

4.2 Deposit Limits

• Minimum deposit: ৳300 (per method)
• The maximum deposit limit may vary depending on account tier and verification status.
• Deposited funds are generally credited to the account instantly.

4.3 Withdrawal Conditions

• Minimum withdrawal: ৳800
• Standard withdrawal processing time: 30 minutes to 3 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Account verification must be completed before a withdrawal can be processed.
• Bonus wagering requirements must be met before the first withdrawal.

5 Bonuses and Promotions

vc888 offers its players various types of bonuses and promotional offers. Each bonus offer has its own terms, which should be read carefully before acceptance.

5.1 Welcome Bonus

• New members will receive a 200% bonus on their first deposit, up to a maximum of ৳10,000.
• This bonus is available once only — it applies to the first deposit only.
• Bonus wagering requirement: 20x (deposit + bonus). This means you must place bets totalling 20 times the combined deposit and bonus amount before withdrawing.
• The deadline for meeting the wagering requirement is counted from the date the bonus is credited.

5.2 General Bonus Rules

• Bonus funds cannot be withdrawn directly — they may only be used for placing bets.
• If evidence of multiple accounts or fraudulent bonus collection is found, the account will be terminated and the bonus forfeited.
• vc888 reserves the right to modify or cancel any bonus or promotion at any time.
• In the event of a dispute relating to a bonus, the decision of vc888 will be considered final.

5.3 VIP Program

The vc888 VIP program has three tiers. Through regular play, you can advance to higher tiers:

• Bronze: Weekly cashback of up to 0.5%.
• Silver: Weekly cashback of up to 1.0%.
• Gold: Weekly cashback of up to 1.5%.

The detailed criteria for determining VIP tier levels are retained by vc888 and are reviewed based on member activity.

6 Betting and Gaming Rules

All games on the vc888 platform are operated under fair play principles. Each outcome is determined impartially using Random Number Generator (RNG) technology.

6.1 Betting Limits

• A minimum and maximum bet amount is set for each game and market.
• The maximum betting limit may vary according to VIP tier.

6.2 Game Results

• In sports betting, results are determined based on the official outcome of the relevant match or event.
• If a technical fault occurs in any game or match, vc888 reserves the right to void or re-settle the applicable bets.
• In the event of a dispute over a live casino game result, the logs and records of the game provider will be treated as conclusive evidence.

6.3 Winnings

Winnings are credited directly to your account. All applicable bonus wagering requirements must be met before withdrawal. vc888 reserves the right to void any winnings obtained as a result of a technical error or erroneous odds.

7 Prohibited Activities

The following activities are strictly prohibited on the vc888 platform. Violation of these prohibitions may result in permanent account termination and forfeiture of funds:

• Creating or operating multiple accounts.
• Registering using a false identity or documents.
• Misusing bonuses or attempting to manipulate the bonus system.
• Playing using software, bots, scripts or any automated method.
• Exploiting technical errors or bugs on the platform.
• Colluding with other players.
• Using the platform for money laundering or illegal fund transfers.
• Placing bets using funds belonging to a third party.
• Misconduct or threatening behaviour towards vc888 staff.

8 Responsible Gaming

vc888 believes that gambling is entertainment only — it is not a source of income. We encourage all our players to play responsibly.

• Do not bet beyond your financial means.
• Avoid placing further bets in an attempt to recover money you have lost.
• If you feel your gaming habits are getting out of control, contact us to set up self-exclusion or deposit limits.
• Upon player request, vc888 will arrange for the account to be temporarily or permanently closed.

For a complete responsible gaming guide, visit our Responsible Gaming page.

9 Privacy and Data Protection

vc888 gives the highest priority to protecting its users' personal information. We keep all data secure using SSL encryption technology.

• Information collected at the time of registration is used solely for account verification and payment processing.
• Personal information is not sold or transferred to third parties.
• In cases of legal obligation, information may be provided to the relevant authorities.

To learn more about how personal information is collected, used and protected, please read our Privacy Policy.

10 Account Suspension and Closure

In the following circumstances, vc888 reserves the right to suspend or permanently close an account without prior notice:

10.1 Closure by vc888

• In the event of a breach of any provision of these Terms.
• If fraud, money laundering or any other illegal activity is suspected.
• If verification documents are not submitted in a timely manner.
• If the operation of multiple accounts is detected.

10.2 Closure by the User

You may request the closure of your account at any time. Subject to all applicable conditions being met before the request, any remaining balance will be returned. To close your account, contact us via 24/7 live chat or at [email protected].

11 Limitation of Liability

vc888 is not liable for the following:

• Any loss caused by internet disconnection or technical issues with the user's device.
• Delays or errors from third-party payment providers.
• Interruptions to gameplay due to unexpected technical faults or server downtime.
• Any loss or lost bets arising from the user's own actions.
• Any loss resulting from sharing account login credentials with a third party.

vc888 strives to maintain the highest standards of security and service; however, in the event of technical issues, appropriate remedial action will be taken.

12 Changes to Terms

vc888 reserves the right to change, amend, or update these terms at any time. For significant changes, we will make every effort to notify you via your registered email or through a notification on the platform.

• Continued use of the platform after any changes will be considered as acceptance of the new terms.
• Visit this page regularly to stay informed about the latest version of the terms.
• For any questions about the terms, contact us at [email protected].